Customer Reviews
See What Our Customers are Saying
At Hays Automotive, we understand the importance of trust when it comes to your car. That's why we encourage you to see what our valued customers have to say about their experiences with our auto repair services.
We're committed to providing honest, reliable repairs and exceptional customer service. Read through our genuine reviews and see for yourself why so many choose Hays Automotive to keep their vehicles running smoothly!
You don't have to take our word for it! Here's what some of our satisfied customers have to say about Hays Automotive:

Our go to place for servicing our company vehicles.
Brian T

Great shop always take all 3 cars there from Honda to Ford to Lexus. Will get the job done.
Charles M

I just moved to the area and I needed to find a new mechanic that I could trust because I've had some horrible experiences in the past. I had heard about Hays from a co-worker and thought I would try them out.The first thing that I noticed was that it was a very clean facility. They offered me a ride home and picked me up when the car was finished. Pricing was very reasonable and I'm honestly very happy with my luck in finding this place!! I would recommend to anyone who wants honest work done with good prices.
Ryan T

Fast and Excellent services from the guys at Hays Automotive, very upfront and polite. Best believe I'll be back whenever any of my vehicles need maintenance and inspection.
Shea P

I had them do my alignment and they took care of me like family. Explained it all in detail and double checked when I asked. Will definitely be back. Thanks guys!
Bart Z

I called because I recently bought a car serviced here and wanted some information about the work performed. I have never been a paying customer, I live on the other side of the country, NC. Hays went out of their way to get me the information they had. He could have easily told me there was nothing they could provide me. I believe that kind of service deserves praise.
Jim Quigley

This place is top notch . Great customer service very young hard-working mechanics they treat you like family.. highly recommend
Keith Duncan

Absolutely a great shop. I hear people complain about the price, you get what you pay for this is definitely the place to go. I brought my truck in cause underload. It was misfiring they found that problem plus other ones clearly communicated with me on the go forward plan and the truck runs perfect.???
william wolf

They are great! We were having issues with our AC in our VW Atlas. We called and spoke to a very pleasant man, made an appointment and took our car in early in the am By 10 am he had already found the issue, called us and we picked up our car at 3:15 pm. We were so pleased with their exceptional service and how quickly they had it repaired. They knew we had rented a car for while ours was in the shop. Would happily recommend them. Knowledgeable, professional, and great to work with.
lynn pugh

Really grateful. They were able to align an old antique car for me
enmocean

Ruben is always super great, professional and a lot of help! Overall a great place to take your car!
Reyline Powell

I've taken my car for service to Hays Auto for over 4 years. They always do a great job. They are friendly and reliable. I fell like they take of my car like they would take of their own.
Larry King

This is the only place I'll go now.
gabriel marin

Very awesome and easy to work with people I would recommend this place to everyone
Kendric Johnson

Great fast service
Sam Leffler

Love the customer service, super friendly over the phone.
Marilyn Renger

I had a small issue on my 2017 MKC engine skid plate while vacationing in Ventura. Call them on a Friday afternoon, arrived 15 minutes later and the plate was reinstalled in 10 minutes. The amazing part was that they did not charge me. They realized I would be driving back to Oregon the next day and went out of their way to help. Some companies might have wanted to sell me a new plate, but they just wanted to help me. Anyone living near Ventura should trust this company. They are solid.
Steven Parrish

Has kept me on the road for 25+ years, always has a great group working with him. Nothing but good things to say about those guys ! Thanks again Hays Automotive .
D Ford

Excellent service & staff.
Alexandra Luxton

Absolutely Excellent ! We have a property management Chevy Express box truck that the transmission went out in which we needed back on the road, fast ! Everywhere around said it would be weeks (5-7 business days to get the transmission delivered and then 3-5 days to replace it). Brandon Hays sourced a transmission and replaced it in 3 days ! He and his team were super professional, polite, and helpful from the first call. I drove them crazy with questions which they handled very cooly and kindly. Trucks back in action and we are back using it at work. Thank you !!!! I highly, highly recommend Hays Automotive !
Valerie Zingaro

Perfectionist. Courteous, and very helpful. Well recommended by my family and I recommend them to everyone. This company has been in Ventura for a long time.
Susan S

Had my Tundra realigned and serviced. Best it?s ever felt. I recommend these guys
Connor Stayton

Took friend by see if could be seen same day for brakes n rotors. Left car with them and they going squeeze us in and 3 hours later he done!
David Lee Gallagher

Great service! Fast, local and thorough.
Scott Beutel

Great service for a great price. They were super quick and did a great job. Highly recommend.
Vivien Moritz

Hays has a very non-intimidating atmosphere- my car trouble was explained simply, plainly, and in a way I could easily understand. They did an amazing job on my car, and didn't try to convince me that I needed any unnecessary or extra repairs! I will be coming back for any future repairs!
Philosophysnail

This place is the best! I've had my Jaguar XJ-8 in there twice. Very professional, very fair pricing. Nice, clean shop. I absolutely recommend these guys!
John Sallee

Hays automotive is the best. I go there any chance I can. They?re friendly and Brandon is super cool. I love them. Their website sucks though
Mason Cratch

Good service, and was way cheaper then my usual place I go too
BAZAR RAWNESS

great costumer service grey work fast and would send any one to Heys
Cheryl HIGGINS

I will always go there for everything for my car.
Sue Hill

I won't take my jeep anywhere else! I trust Ruben and his team to take care of things and have yet to be disappointed. The company I work for takes all our vehicles there which is how I found them. Great shop!
Staci Buss

Trustworthy team. We drive 1 hour to get services from Hays. Ruben is always sohelpful friendly along with the whole team
Molla Levine

Great customer service. Very knowledgeable and helpful in answering my questions. Have earned my business and recommendation.
Reva Zwirn

They did what I asked, no up selling. I will be going back for other services.
John Darnall

Was in and out in less than 15 minutes for an oil change..staff is always kind and professional.
August Martinez

I was recommended by another performance shop to go to Hayes auto. They replaced my gas tank. I was having filling issues.They were very honest and got it done.I will bring my other car to them as well.I won?t just go to anyone.The total was actually lower then the quoted price.Im glad I took my truck to them.
C Yu (Sirchanesaw)

Great service. Great staff
steven adler
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